Help

How do I know who my buddy is?

You will receive an email one week after the MatchingEvent with all the information you need about your buddy. If you did not receive this email please send a message to internalaffairs@buddygodutch.nl

How do I contact my buddy?

In the email you will receive two weeks after the MatchingEvent (date) you will find all the information you need to contact your buddy. Does the number/email not work? Send an email to internalaffairs@buddygodutch.nl

My buddy won’t answer my messages. What do I do now?

If your buddy does not answer any of your messages, it may be possible that he or she is back to their home country or forgot to sign out from BuddyGoDutch. We are sorry if this happened! If you want a new buddy send an email to internalaffairs@buddygodutch.nl. Our head of internal affairs will check if there is another buddy available for you.

Can I get a new buddy?

If your buddy does not answer your messages, you feel like you don’t click with your buddy, or just want an extra buddy, you can always email internalaffairs@buddygodutch.nl. Our head of internal affairs will check if there is another buddy available for you.

About the app

This is the very first semester we are using an app. This app contains everything you need to know about the buddy program and Utrecht city.

It's important to note that this app is continuously updated and new features and content will be added.

If you have a great tip to help others, don't be shy to share your knowledge. Since this app is brand new, your feedback is of great value to us.


If your question isn’t answered here. You can contact us below